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Experience

Product Designer

Latent Knowledge

April 2025 – Present

  • Translating complex research insights into intuitive user flows, detailed wireframes, and polished UI components, directly shaping the user experience for a semantic search software utilized by graduate students and R&D teams.

Product Designer

Intellibridge – RVCM Division

October 2023 – April 2025

  • Led impactful product and UX design initiatives for high-visibility cloud-based websites, significantly streamlining user interactions and navigation for a superior user experience.
  • Cultivated strong cross-functional partnerships with engineering, service design, content, and program leadership to rapidly iterate and refine product features. Leveraged continuous feedback loops to drive design enhancements that directly led to a 65% increase in perceived usability and user satisfaction and a 75% surge in website engagement.
  • Initiated and successfully piloted the design system for the Centers for Medicare and Medicaid Services (CMS) cloud program. This critical system is now standardized across multiple product teams, unifying design language and boosting awareness of cloud offerings, all while ensuring rigorous adherence to Section 508 and WCAG accessibility guidelines.
  • Provided compelling, data-driven design strategy and recommendations to stakeholders and executive leadership, based on in-depth user research and usability testing, directly influencing product roadmaps and achieving key business outcomes.

Design Coordinator

Intellibridge – RVCM Division

January 2023 – October 2023

  • Pioneered and executed a successful agency-wide cloud rebrand strategy, orchestrating a high-impact branding workshop with key stakeholders and leadership. Developed a comprehensive branding guide that directly resulted in a measurable increase in overall engagement and adoption of cloud services.
  • Directed robust UX research initiatives, expertly synthesizing interview findings into actionable reports and detailed personas. These insights were presented to stakeholders and leadership, critically informing the design process and directly addressing user pain points.
  • Crafted compelling videos, dynamic digital assets, and persuasive presentations that significantly elevated the brand presence of the company’s Platform as a Service (PaaS) offering, powering successful go-to-market efforts and boosting product visibility

Marketing Intern

Intellibridge – RVCM Division

May 2022 – December 2022

  • Strategically supported diverse portfolios across the Department of Defense (DoD) and Federal Civilian contracts, contributing to successful project delivery and client satisfaction within complex government ecosystems.
  • Orchestrated and executed high-performing, multi-channel marketing campaigns (social, email, and content) to successfully drive the company’s rebrand, significantly boosting brand visibility and generating a pipeline of qualified new business leads.
  • Produced captivating video content and compelling graphics for social media, directly resulting in a 200% increase in followers and improved brand engagement across key platforms including LinkedIn and Instagram.
  • Designed high-impact marketing and recruitment collateral that directly elevated candidate engagement at career fairs and strengthened proposal success rates in critical client bids and meetings